The advance
A refund of the 25% advance is available when you cancel more than 15 days before check-in, or when we cancel the trip. Inside that window the advance is kept, as set out in the cancellation page.
After boarding
Once the cruise has started, the paid amount is not refunded if you leave early. If we cannot complete a night you have paid for, we refund that unused part.
How we send it
Refunds go to the same bank account or UPI you paid from. We will ask you to confirm those details on WhatsApp before we send the money.
How long it takes
We start the refund within 7 working days of agreeing the amount. Your bank may take a few more days to show it.